Companies everywhere have been enticed by the promise of digital transformation. CEOs are once again turning to technology as a force that can give them a competitive edge by ushering in exciting new capabilities, rapid innovation and efficiencies. Enterprises now expect to have regular and easy access to pay-as-you-go computing, where nimble, cloud-based tools replace plodding, capital-intensive infrastructure.

But a funny thing has happened on the way to the digital revolution. The process of getting there has turned out to be complex, risky and expensive. Many chief information officers (CIOs) have found their initial enthusiasm tempered by the frustration of not being able to deliver digital transformation to their companies in a cost-effective way.

Nobody is arguing about the need to go digital. In today’s competitive marketplace, digital transformation has become a requirement, not an option. The problem is not the destination; it’s the journey. To become fully digital, enterprises have to increase dramatically the scope, scale and speed of their IT—all while staying in sync with the evolving needs of the business. That can be a challenge. Instead of making a smooth transition to digital, CIOs are struggling with a complex environment, higher costs, vexing compliance and security issues, and a perpetual need for faster implementation and sharper insights.

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