3 04, 2018

Build a Digital Supply Chain That Is Fit for the Future

By | April 3rd, 2018|Digital Operations|0 Comments

Complaints from frustrated customers were mounting at a major US retailer. More than 20% said they could not find the company’s branded products in shops because items were out of stock. The problem was that efforts to improve service disrupted the company’s low-cost distribution model. It had the right infrastructure but lacked the digital tools necessary to increase supply chain reliability. Moving quickly, the leadership team invested in digital tools to obtain real-time data, shorten replenishment cycle times, optimize deliveries and predict future demand. As data streamed in from stores the minute shoppers purchased goods, the company rapidly restocked hot-selling items to capture sales that it previously had lost. The shift cut retail cycle times by 20%, to four days, generating a 0.5% increase in [...]

7 03, 2018

Infographic: Solving the Digital Operations Dilemma

By | March 7th, 2018|Digital Operations, Infographics|0 Comments

INSPIRED BY: A Smarter Approach to Digital Operations

28 11, 2017

Amit Nagar: A Smarter Approach to Digital Operations

By | November 28th, 2017|Digital Operations, Video|0 Comments

Companies that start experimenting with their approach to digital operations now will become the leaders of the future. Amit Nagar, a principal with Bain's Performance Improvement practice, summarizes five guidelines companies can follow when deciding how to invest in the future of digital operations. Read the Bain Brief: A Smarter Approach to Digital Operations

9 10, 2017

Upgrading Zero-Based Redesign With Digital Technology

By | October 9th, 2017|Blog, Digital Operations|0 Comments

By Gary Clare and Prasad Narasimhan More companies are taking a clean-sheet approach to budgeting, scrutinizing every dollar of spending to ensure their spending supports strategic goals. Many are going further with a process we call zero-based redesign, in which companies revamp their operating models by analyzing which activities should be performed at what levels and at what frequency. However, in spite of this renewed interest in zero-based budgeting and redesign, few companies are tapping the full potential of a range of new technologies that could allow them to significantly redesign processes by removing work and cost. This oversight represents a significant missed opportunity for executives and the companies they lead, because these technologies support zero-based redesign in several important ways. • Costs and efficiency. Applying these [...]

18 09, 2017

A Smarter Approach to Digital Operations

By | September 18th, 2017|Digital Operations|0 Comments

As the leadership team at a consumer products company debated its digital strategy, two opposing views emerged. To stay competitive, some argued, the company needed to invest several hundred million dollars to automate its existing network of large regional plants. Others insisted it should hold off given how rapidly digital was changing the business. What if automation, mass customization and increasing customer expectations require a future network of much smaller plants that are close to the customer and capable of same-day delivery? The leadership team was prepared to make a large investment, but it feared betting on the wrong trend. Yet if it waited, it risked falling further behind its competitors. This catch-22 is playing out in the boardrooms of many companies as executives map [...]

7 06, 2017

How Europe Gained an Early Lead in the Internet of Things

By | June 7th, 2017|Blog, Digital Operations, Internet of Things|0 Comments

By Michael Schallehn, Michael Schertler and Christopher Schorling American companies get plenty of attention for their forays into the Internet of Things, and with good reason: These are household names and megabrands wading into a fast-growing market that’s potentially worth $470 billion a year. But when it comes to actually embracing and implementing the technology, it’s European firms that are off to an early and commanding lead. It’s not just that corporations like Siemens and Schneider have invested serious money—more than €8 billion apiece—in IoT-related acquisitions. Our survey of 500 global executives shows Europeans are more ambitious and optimistic about their plans to deploy IoT solutions in the next few years. In fact, 27% of European executives we spoke to said they’re already implementing IoT [...]