About Greg Caimi

Greg Caimi is a partner in Bain & Company's San Francisco office. He is a member of the firm's Digital, Technology, Media and Telecommunications, Organization and Results Delivery® practices. Greg has particularly deep expertise in addressing growth and organizational challenges with clients in the software, consumer technology and digital industries.
15 12, 2016

Gregory Caimi: Agile Innovation

By | December 15th, 2016|Agile & Innovative Organization, Video|0 Comments

More and more companies are adopting Agile methodologies, which transformed the software industry. Gregory Caimi, a partner with Bain’s Digital practice, describes the basics of the Agile approach and how it can help companies develop better solutions in more efficient ways.

13 07, 2016

How Agile Can Bring Innovation to Customers Faster

By | July 13th, 2016|Agile & Innovative Organization, Blog|0 Comments

When you think of John Deere, you probably picture old-school machines tilling soil in the heartland or mowing a suburban lawn. But you might be surprised to learn that this 179-year-old, Illinois-based manufacturer is using new millennium tactics honed in Silicon Valley to speed innovation. About six years ago, Deere’s Global Technology Innovation Network, an internal team tasked with discovering potentially disruptive technology, started schooling its team on Agile methods in a bid to speed up its product development. Now the team can turn an idea into a working prototype in about eight months, a process that used to take a year and a half or more. I recently discussed Deere’s use of Agile in more detail in a recent Bain Brief that I cowrote [...]

5 05, 2016

Time for the Flying Car? Not Quite, but Get Ready for Other Big Changes

By | May 5th, 2016|Blog, Technology|0 Comments

What if geography was no longer a factor in your career? You could work for a Fortune 500 company in New York from the lanai of your beach house in the South Pacific. What if you could bring a competitively priced new product to the global market just by plugging in a 3-D printer? Your small business could quickly develop the prototypes needed to compete with global manufacturers. Clearly, digital technology is rapidly transforming the way we live, work and conduct business. The costs of moving goods, raw materials, people and information are declining, laying the groundwork for huge shifts in society and business. Some changes are happening faster than we realize, according to a recent report by Bain’s Macro Trends Group. My colleagues in [...]

14 03, 2016

Can You Deliver? Three Challenges Facing CIOs

By | March 14th, 2016|Blog, Next-Generation IT, Technology|0 Comments

Anyone who travels for work knows the pains of life on the road—the junk food, the hours wasted in airports, time away from family. Sometimes all you want is a good meal at the end of a long flight. At moments like that, I can’t help but think about angel investor Peter Shankman. Back in 2011, he jokingly tweeted about how much he would love for Morton’s to deliver a steak to him at Newark Liberty International Airport as he returned from a business trip. Staff from the steak house saw the tweet, discovered that Shankman was a regular customer, pulled the data on his past orders, and sent a tuxedoed delivery person to meet him at the airport and serve him his usual meal. [...]

2 02, 2016

Six Trends to Watch in China’s E-Commerce Boom in Consumer Goods

By | February 2nd, 2016|Blog, Consumer Products, Modern Marketing|0 Comments

Every day, an estimated 150,000 new Chinese shoppers tap into the world of online shopping. Think about that statistic for a second. It’s the equivalent to everyone living on the island of Maui (where I am from). Even though the Chinese economy has had some rocky times lately, its thriving e-commerce still offers vast opportunities for companies around the world. My Bain colleagues recently partnered with AliResearch, Alibaba Group’s research arm, in an effort to understand how consumer goods companies can adapt to this rapid expansion in the world’s largest digital marketplace. The research is specific to consumer goods, but I think there are lessons for all industries. Their research zeroes in on six main trends that will likely intensify in the next few years: [...]

28 12, 2015

Who Needs a Wallet When You Have a Phone?

By | December 28th, 2015|Blog, Customer Experience, Financial Services|0 Comments

More than 2,000 years ago, in honor of the Chinese Lunar New Year, elders in China began giving coins threaded with red string, to ward off evil spirits. Red envelopes, or hongbao, stuffed with paper money later replaced the coins, and the practice spread throughout Asia. The tradition continues today, but with a modern twist. On the most recent Lunar New Year’s Eve, users of the mobile messaging app WeChat sent their money-stuffed red envelopes—1 billion of them—to family and friends electronically, on their mobile devices. Sending e-hongbao is a big sign of changing times in the banking world, but there are smaller but equally significant signs. I’ve been reading Bain’s Customer Behavior and Loyalty in Retail Banking Report, and one of the more striking [...]

15 12, 2015

Sephora: The Beauty of Customer Insights

By | December 15th, 2015|Blog, Customer Experience|0 Comments

Why do some large, established companies create so much value via digital technology, while so many others struggle to get it right? Most often it’s because they've figured out how to combine the scale advantages of incumbents with the speed and agility of native digital businesses. We call these companies digital forerunners and have found they share a number of key characteristics. My colleagues Elizabeth Spaulding, Sarah Dey Burton and I break these down in the Bain Brief, “Anatomy of a digital forerunner.” Unlike many large companies, digital forerunners are comfortable taking risks on technology investments. But they also understand that becoming "more digital" is not an end in itself. While the rapidly accelerating pace of innovation is providing new opportunities along every link in [...]

2 12, 2015

In a Native Digital World, No One Is Safe from Disruption

By | December 2nd, 2015|Blog, Digital Transformation, Modern Marketing|0 Comments

I’ve been processing Bain & Company’s latest media survey in my mind. When I read about the radical shifts in content consumption over the past few years, I think about other spheres that technology has disrupted. Once upon a time, the idea of sleeping in a stranger’s house while traveling seemed like a crazy idea. Now, it’s the strange to not check Airbnb. It just goes to show you how easy it is for a start-up to challenge old ways of thinking. At seven years old, Airbnb has hosted more than 60 million guests and has taken a big bite out of the multibillion-dollar hospitality industry. The same people who are staying at Airbnb apartments are probably also using Uber to get around and Spotify [...]

10 11, 2015

How Native Digital Media Will Take Over the World

By | November 10th, 2015|Blog, Digital Transformation|0 Comments

Last year, our 2014 annual media survey confirmed what we already suspected: More people were tuning in to formats that exist only online—for instance, moving to music streaming services from MP3 files or to e-book services from downloadable book files. The trend, however, was limited to mostly North America and Europe. That’s where the money and infrastructure is, so no surprise there. Fast-forward only one year, and you’ll see a dramatic shift emerging, according to our 2015 annual media report, coauthored by my colleagues Laurent Colombani and David Sanderson. In 2015, more people in both developed and developing markets said that they used digital media for entertainment, publishing and services than in 2011. But consumers in developing markets are making the shift more rapidly. Unlike [...]

30 10, 2015

Online Gaming: Finding the Secret Passage to Profits

By | October 30th, 2015|Blog, Media, Technology|0 Comments

In 2009, for the first time, people around the world tried their hands at farming. The virtual kind, that is—brought to us by FarmVille, the Flash game developed by Zynga and made available on Facebook. After its launch, FarmVille quickly became Facebook’s most popular game. It stayed on top for more than two years. Even if you didn’t play FarmVille yourself, you were likely the recipient of more than a few notifications from Facebook friends trying to unlock new achievements within the game. Other games and developers have had similarly meteoric success: Twitch, a video-streaming website for gamers, hit 100 million unique viewers a month earlier this year. Supercell, a developer of socially oriented casual video games, grossed close to $1 billion in 2013, its [...]